Oakley Meta Manufacturer Warranty
Delivery Information
30 Days return policy

You can view and download the Oakley Meta manufacturer warranty policy here.

Free Shipping for Order over £50

Orders under £15 - £3.65 (Monday to Friday) Delivery within 1-2 working days.

Orders under £50 - £6.35 (Monday to Friday) Delivery within 1-2 working days.

International - £24.95 To over 120 countries, within 7 - 10 working days. (Shipping Rate subject to change depending on Parcel volumetric weight)

Europe - £19.95 Delivery within 5 - 7 working days. (Shipping Rate subject to change depending on Parcel volumetric weight)

Please note: We cannot deliver on English public holidays or at specific times of day, unless otherwise stated.

Due to the nature of this product, Oakley Meta Sunglasses cannot be returned or exchanged once the seal has been broken or the packaging opened. This policy ensures product authenticity. Please confirm your purchase before opening the item.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please make sure that the items are returned in their original packaging.

To a Store Bring your items and proof of purchase into store within 14 days from the day your parcel arrives, for a full refund via the original payment method. Or within 30 days, when you can either exchange your items or take a Gift Card to the value of your items.

By Post Please send your return by post or courier within 14 days from the day your parcel arrives for a full refund via the original payment method. Or within 30 days, when we will refund you with an eVoucher to the value of your items.

To start a return, you can contact us at team@sports248.com. If your return is accepted, Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at team@sports248.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned. Please get in touch if you have questions or concerns about your specific item.


Unfortunately, we cannot accept returns on gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

OAKLEY META HSTN

Gear up with game-changing Performance AI glasses. The Full Oakley Meta HSTN lineup has landed.

Features

Meta AI

Athletes have questions. Meta AI has answers. Meta AI helps athletes get the most out of every moment. With 'Hey Meta' or just a tap, get answers during practice, check tides en route, or discover local hikes— all hands-free. From getting ready to getting out there, Meta AI helps you take every aspect of your game to the max.

Hands-Free Capture

Capture the action as it happens with Oakley Meta HSTN's hands-free 12 MP camera. Take videos or photos from your unique POV to get all your highlights. With just a “Hey Meta” or a tap, you can always get the shot. From epic hikes to casual hangouts, you’ll never miss a moment. (1)

Immersive Audio

The open-ear design of Oakley Meta HSTN lets you enjoy your favourite music with speakers built right into the frames. Listen to Spotify, Apple Music, and more with just a “Hey Meta” or a tap. Queue up your favourite playlist, podcast and more, hands-free.

Controls

Unlock a range of hands-free possibilities with voice command – call and message, capture content, and manage media settings with your phone in your pocket. Or activate the features in a single touch with the hyper-responsive touchpad and capture button.

Charging Case

Each pair of Oakley Meta glasses comes with a charging case that can provide up to 48 hours of charging on the go. The case can be fully charged in 3.5 hours using a USB-C cable. (2)(3)

Meta AI App

Manage your Oakley Meta glasses and customize settings, import and share photos, and interact with the Meta AI* assistant on both your glasses and the app. Learn about new features and see how others are getting the most out of Meta AI through the feed. 
The Meta AI app is required to support your glasses experience. (4)


*Certain Meta AI features are only available in select countries and languages. 

Get up to 8 hours of battery based on typical use (mixed-use) or 5 hours continuous audio playback or voice calling on a single charge. The sleek design fits in your back pocket or bag so you can achieve an additional 48 hours of charging on the go. Need more power in a hurry? Recharge your glasses to 50% battery life in just 20 minutes.

IN THE BOX
  • Oakley Meta HSTN Sunglasses
  • Charging Case
  • Cleaning Cloth
  • User Guide
  • Warranty Info

Oakley Meta HSTN lets you listen to Music while staying present in your environment, capture high-resolution photos and videos hands-free, and share your perspective with effortless ease. Designed for seamless connection, both digital and real-world, it's a fusion of form and function that keeps you plugged in without pulling you away.

Feature requires 5G wifi or cellular and minimum ambient temperature condition of at least 5º C. Performance varies based on user location, device battery, temperature, internet connectivity and interference from other devices, and many other factors.

(1) Meta AI and voice commands only in selected countries and languages. Please check local availability.

(2) Up to 8 hours of battery on a single charge (for moderate usage), or 5 hours of continuous audio playback or voice calling, with an additional 48 hours of charge per fully charged case. Battery life varies by use, configuration, settings and many other factors. Actual results will vary. Visit our FAQ for more details.

(3) To reduce waste, Oakley ship the Oakley Meta™ collection without a charging cable. A standard USB-C cable is required for charging the case.

(4) Meta™ account required.

Images for illustration purposes only.


Oakley Meta™ features: camera, open-ear audio, and pairs with the companion app to edit and share your content.

IMPORTANT! For ages 13 and up · May interfere with personal medical devices · Full voice commands available only in English, French, Spanish and Italian · Requires: a mobile phone with Android™ (location services enabled) or an iPhone™ with iOS™ operating system, wireless internet access, and a Meta™ account · Detailed system requirements, software terms of license, terms of service are available at www.oakley.com™· Warranty information inside and available at www.oakley.com™ · Features, functionality and content are subject to change or withdrawal at any time, may be protected by digital rights management technology, unavailable or restricted in some areas, may depend on wireless service plan or internet service provider and may require subscriptions or fees · Requires updates to be installed from time to time, including prior to first use · This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) this device must accept any interference received, including interference that may cause undesired operation. Data Storage Capacity 32 GB. Wall adapter and cable not included.

Due to the nature of this product, Oakley Meta Sunglasses cannot be returned or exchanged once the seal has been broken or the packaging opened. This policy ensures product authenticity. Please confirm your purchase before opening the item.